Refund and Returns Policy

At Semitco, we strive to provide high-quality automotive parts and excellent customer service. If you are not completely satisfied with your purchase, please review our refund and returns policy below:

1. Eligibility for Returns

  • Products must be returned within 14 days of delivery.

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Some products (e.g., customized or special-order items) may not be eligible for return.

2. Return Process

  • Contact our support team at [support email] with your order number and reason for return.

  • Our team will provide instructions for returning the item.

  • Returns without prior approval may not be accepted.

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error or defective products.

4. Damaged or Defective Products

  • If your item arrives damaged or defective, please contact us immediately with photos.

  • We will provide a replacement or full refund as quickly as possible.

5. Exchanges
  • Exchanges are possible for defective or incorrect items. Contact our support team to arrange the exchange.

We are committed to ensuring your satisfaction and providing a smooth, trustworthy return experience.