Nowadays, the spare parts market is full of numerous manufacturers. At Semitco, to make it easier for you to choose the right part for your vehicle among various options, we provide a transparent platform and offer guidance and recommendations for suitable and standard parts. Our goal is to deliver a unique and satisfying experience when purchasing spare parts.

Dubai

Shop #17, Bldg. 400, Opp. Khansaheb Parking, Near Baniyas square, Deira, Dubai, U.A.E

Monday - Friday 09:00 - 17:00

info@semitco.com
+971 50 771 4643

Contact our experts

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    If your order hasn’t arrived yet, please first check the tracking information sent to your email after purchase. Delivery times may vary depending on your location. If the estimated delivery date has passed, or if you have any concerns, please contact our support team with your order number, and we will assist you promptly.

    Do you deliver on public holidays?

    Semitco does not deliver on public holidays. Orders placed on a public holiday will be processed and shipped on the next working day.

    Do you deliver to my postcode?

    Yes, Semitco delivers to most areas. To check if we deliver to your postcode, please enter it during checkout or contact our support team for confirmation.

    Is next-day delivery available on all orders?

    Next-day delivery is available on eligible orders only. Availability depends on your location, the time your order is placed, and the products in your cart. Please check the delivery options at checkout to see if next-day delivery applies to your order.

    Do I need to be there to sign for delivery?

    Yes, a signature may be required for some deliveries to ensure your order is received safely. If you won’t be available, you can provide delivery instructions or authorize someone else to receive the package.

    Can I change my delivery address after placing an order?

    You can update your delivery address only if your order hasn’t been shipped yet. Please contact our support team as soon as possible with your order number to make any changes.

    How can I track my order?

    Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our courier’s website or contact our support for assistance.

    What should I do if my order is damaged or missing items?

    If your order arrives damaged or with missing items, please contact our support team immediately with your order number and photos of the issue. We will resolve it promptly.

    Can I cancel my order?

    Orders can only be canceled before they are shipped. Please contact our support team with your order number as soon as possible to request a cancellation.

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